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July 9, 2007
this really isn't anything new...
Back when Iomega first introduced the "ZIP" and "JAZZ" drives, I've known techs and consultants who kept an extra cart or two with them, ostensibly to "back up" the client's system, but they were really looking for software to swipe. It's a little more serious with a large enterprise like Geek Squad, though:
Best Buy Geek Squad workers are a caring, sharing, diligent bunch.In fact some Geek Squaders are so meticulous they will even take a backup of your nudie photos and MP3s while repairing your home PC, without being asked.
According to Consumerist.com, which carried out what it described as a "three-month sting operation", some Geek Squad technicians like nothing more than to take a copy of a customer's personal data, apparently for their own, er, personal use.
It's so easy to do, too. People trust their computer guy way too much. Keep that in mind next time your IT guy works on your PC.
Posted by Edward J. Branley at July 9, 2007 8:50 AM
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